Patient Satisfaction Surveys

Find Out How Satisfied Your Patients Are...


  • What Are Your Patients Saying?

    As Oscar Wilde once said “There’s only one thing worse than being talked about, and that’s not being talked about”.

    But what are patients really saying or thinking about your practice? If you don’t know what your patients think about your practice how can you hope to improve standards and ensure repeat and regular attendance?

    Patient numbers, treatment sales and practice revenue can only grow if you are providing the service that patients truly want and appreciate.

  • Communication is Vital

    Your patients are your most cost effective marketing tool and word of mouth referrals are the best way to attract new patients. Communication is vital for a successful practice yet it is so frequently overlooked, mainly because the team are too busy treating patients and running the business.

  • Regular Patient Surveys

    Practice Growth Agency can help by carrying out regular patient surveys on your behalf. We will write the questions and can carry out the survey in your preferred format, online, by post or by telephone.

  • Analysis of Results

    Following the campaign we will analyse the results, identify areas that need focus and present you with a fully detailed report. We would recommend carrying out a survey every six months to ensure high standards are being maintained.


Regular patient satisfaction surveys should be part of your marketing plan and business strategy. Do you really know what your patients are thinking about your practice?

How Often Should We Carry Out a Patient Satisfaction Survey?

We recommend sending out a patient satisfaction survey to a small or large group of your patients at least every six months. This is essential for staying in touch with your customer base and understanding their needs, so that you can provide services and facilities that suit. We include email patient satisfaction surveys as part of our Practice Growth Packages as we believe these are an important part of your market research and wider marketing plan.


Pricing and Further Information

£199per patient satisfaction survey

Contact Us For More Information

Contact Practice Growth Agency today for a free consultation regarding your patient satisfaction survey requirements. We recommend carrying out a survey every 6 months to monitor your practice. This service is available as a standalone service or as part of one of our practice growth packages.

Phone 020 8123 3541 or email info@practicegrowthagency.co.uk